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Hiring – Office Admin & Customer Support Position (Full-Time Permanent)2021-09-01T04:29:58+00:00

We are looking to fill an Office Administrator/Customer Support Role!

This position has been filled. Thank you for your applications & interest.

Start Date: 2021-08-XX (ASAP!)

We have an opening for an entry level office admin & customer support agent, and here’s what we need help with:

Does the following describe you?

  • Meticulously organized & disciplined.
  • Like to keep clean spreadsheets & records.
  • Accurately log & maintain invoices/payments as well as expenses (essential book keeping).
  • Eager to help & provide communication between clients and production team.
  • Able to meet monthly task cycles & deadlines.
  • Have a good handle of written & spoken English (other languages are an asset but not mandatory).
  • Able to think quickly and act on variety of situations to deliver results & keep things on track.
  • Quick at learning new skills on new software and understanding numbers at a glance.

The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors need not apply as we have a very strict policy of our entire workforce operating out of our Vancouver Headquarters. This is a full-time position IN OFFICE (not a remote position), Monday through Friday, 9-to-5 standard hours.

Your Primary Duties

  • Handle inbound inquiries via phone or email from new and existing clients

  • Disperse & assign emails as they come in to the right staff/department

  • Organize new projects/tasks into our project management platform

  • Create new invoices, recurring monthly invoices & incidental invoices

  • Track & log payments, collections, and account suspensions for delinquent accounts

  • Provide content entry & photo upload support for websites

  • Provide basic (non-technical) tech support for clients

  • Provide executive assistant services on occasion for the CEO

  • Log expenses and supplier invoices (book keeping) so that our records are ready for the accountant for tax filings

Technical Knowledge & Skills

  • Comfortable with basic software (spreadsheets & word processing)

  • High level of written and spoken English skills

  • Understand cloud drives and docs such as Google Drive/Docs/Sheets and Dropbox

  • Basic sense of invoices & receivables (payment & collection)

  • Comfortable with basic numbers & math

  • Well organized and able to track multiple tasks/projects at once

Experience & Qualifications

  • Team-oriented work experience in any office or retail environment (min 3 months)

  • Legally able to work in Canada with permit or resident/citizen status

  • Attention to detail with ability to proof-read and awareness of policies & business objectives

  • Able to handle complaints and difficult situation with clients with professionalism & agility

  • Open to learning new softwares and being resourceful to find answers

What We Offer

  • Full time employment in a dynamic, fast-paced team!

  • $18/hr (3 months probation), to be bumped to $21/hr ($40,950/yr) + benefits

  • Performance based bonuses (collection ratio, error-free invoice ratios are some of the target metrics)

  • Opportunity to learn & grow in a Vancouver-based start-up with years of operation history.

  • Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!

  • 27″ iMac + 22″ monitor dedicated workstation provided with an amazing keyboard/mouse set and your own headset

How To Apply

  • Please send your applications through our InDeed.com posting, or by email to jeff@brixwork.com!

  • Include your resume & brief cover letter

  • The email subject must contain “Office Admin & Customer Support”

  • Do not phone – if you call us, you will automatically be disqualified.

  • References from previous employers or post-secondary professors

Hiring – Office Admin & Customer Support Position (Maternity Leave Contract)2019-02-15T02:19:47+00:00

This position has been filled. Thank you for your applications!

We are looking to fill an Office Admin & Customer Support Agent for a Maternity Leave

This is a maternity leave fill-in position, valid for 10 to 12 months, depending on when the incumbent staff member chooses to return. If the current staff member who’s about to go on maternity leave chooses to NOT return to the position, there is a possibility of extending the position to a permanent full-time role.

Start Date: 2018-01-21

We have an opening for an entry level office admin & customer support agent, and here’s what we need help with:

Does the following describe you?

  • Meticulously organized & disciplined.
  • Like to keep clean spreadsheets & records.
  • Enjoy keeping invoices/payments tracked with precision
  • Eager to help & provide communication between clients and production team
  • Able to meet monthly task cycles & deadlines
  • Have a good handle of written & spoken English
  • Quick at learning new skills on new software and understanding numbers at a glance

The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors need not apply as we have a very strict policy of our entire workforce operating out of our Vancouver Headquarters. This is a full-time position, Monday through Friday, 9-to-5 standard hours.

Your Primary Duties

  • Handle inbound inquiries via phone or email from new and existing clients

  • Disperse & assign emails as they come in to the right staff/department

  • Organize new projects/tasks into our project management platform

  • Create new invoices, recurring monthly invoices & incidental invoices

  • Track & log payments, collections, and account suspensions for delinquent accounts

  • Provide content entry & photo upload support for websites

  • Provide basic (non-technical) tech support for clients

  • Provide executive assistant services on occasion for the CEO

Technical Knowledge & Skills

  • Comfortable with basic software (spreadsheets & word processing)

  • High level of written and spoken English skills

  • Understand cloud drives and docs such as Google Drive/Docs/Sheets and Dropbox

  • Basic sense of invoices & receivables (payment & collection)

  • Comfortable with basic numbers & math

  • Well organized and able to track multiple tasks/projects at once

Experience & Qualifications

  • Team-oriented work experience in any office or retail environment (min 6 months)

  • Legally able to work in Canada

  • Attention to detail with ability to proof-read

  • Able to handle complaints and difficult situation with clients with professionalism and strict adherence to policy

  • Open to learning new softwares and being resourceful to find answers

What We Offer

  • Full time employment in a dynamic, fast-paced team!

  • $16/hr probation period (first 3 months), to be bumped to $18/hr + benefits

  • Performance based bonuses and pay-grade change upon periodic

  • Opportunity to learn & grow in a Vancouver-based start-up with years of operation history.

  • Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!

  • 27″ iMac + 22″ monitor dedicated workstation provided with an amazing keyboard/mouse set and your own headset

How To Apply

  • Please send your applications by email to jeff@brixwork.com!

  • Include your resume & brief cover letter

  • The email subject must contain “Office Admin & Customer Support”

  • Do not phone – if you call us, you will automatically be disqualified.

  • References from previous employers or post-secondary professors

Hiring a Co-Op Student for Junior Web-Development, SEO & Customer Service2016-05-02T20:43:18+00:00

Brixwork Real Estate Marketing provides boutique marketing services for the real estate industry in Canada & USA. We are a small team expanding quickly and are looking to fill a position for an entry-level Junior Web-Developer with some basic knowledge in Search Engines & SEO, Social Media & Link Propagation, and of course, a great zest to learn & develop their skills further.

The chosen candidate must be a first-term co-op applicant with studies in the related fields (web development, software development or front-end/UI design), and will be part of a pilot program for a slightly different website & marketing angle.

This position has potential for a full-time web developer & SEO engineer position, so students in their final year of study looking for full time employment in the long term will be given a preferential treatment.

The ideal candidate should have the following skills:

  • Great handle of written & spoken English, punctuation
  • HTML Tag Structure and basic understanding
  • Basics of CSS (Cascading Style Sheets)
  • Google & Keywords
  • A good sense of mathematics, graphs & charts, metrics etc.
  • Social Media & Sharing Environment

 The preferred candidates will have the following traits:

  • A zeal for achieving numbers, targets & goals
  • Take instructions well from senior / superior team members, and be open to learning
  • Be resourceful and quick thinking to solve problems
  • Know when to ask a question, and when to do a Google search
  • Efficiency driven and utilitarian
  • Respect for data security, privacy & security

The Work, Location & Details:

  • You will be working out of our Gastown studio with all equipment provided. Bring your great attitude (and a packed lunch, or explore some great lunch spots around us)
  • You will be working Tuesday-Saturday, 8 hours a day with a 0.5 hour lunch break (75 hours pay per 2 week pay period), 9AM~5PM
  • Your co-op pay will be $13/hr for the 4 months duration
  • You will start as early as next week (May 9th), if not even earlier depending on how well the interview goes
  • You will be part of a team of 6 people, and will be working closely with 2 of the teammates as we nurture & train you

Candidates MUST be (for legal and other reasons):

  • A Canadian citizen or a Permanent Resident with no working restrictions (Working/Student Visas do not qualify)
  • Free of criminal history
  • Enrolled in a post-secondary school in BC recognized by the BCIC

How To Apply:

Write an email to info at brixwork dot com (you can also find this email address on our website, www.brixwork.com) with the following conditions met:

  1. The email subject must contain “Co-Op Web Developer Position”
  2. Attach your resume
  3. Attach a cover letter, or write in your email, detail what you want to learn, achieve & work on after graduation.
  4. Attach examples of your work, either live on a website, or code snippets.
  5. Don’t phone us, please. We’re busy as it is with client phone calls. We will review your resume on our own time and get back to you when we are ready.
Part Time Junior Graphic Designer Position2015-06-11T18:01:18+00:00

The position has been filled. Thank you for your applications.

Brixwork is looking for a junior graphic designer to handle the day-to-day tasks of handling listing feature sheets, print media & email newsletters for our Realtor® clients. You will be in charge of placing photos & data of properties, setting up Mailchimp newsletters, business card/folder/presentation layouts, and some social media management.

Junior Graphic Designer

Technical Knowledge & Skills

  1. InDesign & Illustrator skills
  2. Photoshop Skills
  3. Comfortable On Macs
  4. Knowledge of typography.
  5. Knowledge of colour spaces (CMYK, RGB & Pantone).

Experience & Qualifications

  1. Minimum 1 year in design school or equivalent self-obtained education.
  2. Preferred 1 year in any type of customer service or administrative/office experience.
  3. Legally able to work in Canada.
  4. Attention to detail & proof reading data.
  5. Good handle of English & clear communication skills.
  6. Able to work in a team environment and under pressures of deadlines.
  7. Good organization skills to keep track of multiple projects.
  8. Willingness to learn & progress with new skills and techniques.
  9. Work ethics, and able to work without supervision.

What We Are Offering

  1. Part time hours to start (2~3 days a week, Mon/Tue/Wed)
  2. $12/hr probation wage for first 2 months, then up to $14/hr.
  3. Opportunity to grow to a full time position.
  4. Opportunity to learn & grow in a Vancouver-based start-up with years of operation history.
  5. Free Coffee & Lattes all day long.
  6. iMac workstation provided.

How To Apply

Email only please – to Jeff Kee (jeff@brixwork.com). Things to include:

  1. Resume & Brief Cover letter
  2. Email subject including “Junior Graphic Designer Position”
  3. Graphic Portfolio: include at least one raw InDesign and one raw Illustrator file for inspection.

 

August 27, 2021

Tri-Cities Realtor® Website Showcase

We work with Realtors® across the Tri-Cities area to establish a memorable online presence. Browse stunning websites designed for Royal LePage & RE/MAX agents.

Written By Jessica Hussey | Design & Visuals, Featured Clients

April 30, 2021

Brixwork Version 4.574 For Better Analytics

Our clients deserve the best, which is why we are consistently upgrading and improving our software. Better analytics, faster image load speed, and much more!

Written By Jessica Hussey | Company Updates, Features & Development

March 25, 2021

Project Marketing For Presales Showcase

At Brixwork, we work with developers of all project scales to develop a detailed marketing plan top to bottom to give your project the presence it deserves.

Written By Jessica Hussey | Design & Visuals, Featured Clients, Marketing & Promotion, Social Media & Marketing

January 19, 2021

Century 21 Agents & Brokerages Website Design Showcase

Brand compliance doesn't mean you cannot stand out from the crowd. Take a look at these gems for Century 21 brokerages & agents across Canada!

Written By Jessica Hussey | Design & Visuals, Featured Clients

October 29, 2020

3 Benefits of Having Community Guide Pages on your Website

Custom content pages are a gold-mine for Google™ and even better you can curate the pages to your audience and entice readers to stay longer. Take a peek at what the 3 key benefits of community pages are.

Written By Martyna Noworyta | Design & Visuals, Marketing & Promotion

November 12, 2020

Hiring – Production Line Graphic Designer

Join our team to create beautiful visuals in one of the most active niches in Canada - marketing real estate. We are a boutique firm with in-house design only.

Written By Jeff Kee | Company Updates

September 18, 2020

Instagram Dos and Don’ts for Realtors

Good design, consistency and originality on Instagram posts will help you create an impressive feed that will outshine all of the other thousands of Real Estate professionals. Check out the do's and don'ts for Instagram!

Written By Martyna Noworyta | Design & Visuals, Marketing & Promotion, Search Engine Optimization, Social Media & Marketing, Technology & Trends

July 15, 2020

Digital Dominance for Real Estate Agents in a COVID World

Modern business requires modern tools. Here are a list of critical cloud software & apps that every real estate professional can use to increase efficiency & close more deals.

Written By Martyna Noworyta | Design & Visuals, Marketing & Promotion, Search Engine Optimization, Social Media & Marketing, Technology & Trends

April 14, 2020

Ways To Increase Online Presence & Brand Awareness for Real Estate

There is increased online presence & brand awareness for real estate during COVID-19 crisis. Check out great ways to increase your website engagement here!

Written By Martyna Noworyta | Design & Visuals, Search Engine Optimization, Social Media & Marketing

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