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Hiring – A Client Coordinator Position is Open at Brixwork2022-04-24T20:45:11+00:00

We are looking for a Client Coordinator to join our team!

If you love impacting results through effective communication, meticulous organization, and intelligent delegation, you may be a perfect fit for our team.

Brixwork Real Estate Marketing provides boutique marketing services for the real estate industry (Realtors®, brokerages, home builders & presale projects) in both Canada and the USA, and we are looking for a Client Coordinator to oversee some critical aspects of our operations.

The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors must not apply as we have a very strict policy of our entire workforce operating out of our Vancouver Studio. This is a full-time, in-office position (with occasional hybrid in future) with tons of collaboration & communication with the rest of the team., Monday through Friday.

What You Will Be Doing To Help Us Work Better & Faster

  • Manage all client communication on projects. Organize requests & assets into our system.

  • Consult with the director (your supervisor) and the team to organize and delegate accordingly.

  • Identify bottlenecks in production, clarify confusion, and find solutions when problems arise.

  • Keep projects on track. Maintain quality while shortening lead time.

  • Follow up on all completions to ensure client satisfaction & assure revenue.

  • Report project progress to the director and seek guidance to solve recurring problems.

  • Handle simple yet urgent design/production work sporadically to alleviate load. 

  • Handle some tech support and guide clients towards success.

Long Term Growth Opportunity & Plans

  • Grow into a full project manager role to handle all projects from start to finish.

  • Handle more sales & consults from ground zero, rather than coordinating already-acquired projects.

  • Direct sales campaigns & online presence angles to expand our portfolio.

Technical Knowledge & Skills Necessary

  • Tech-savvy, with fast typing speed (70+ WPM), and comfortable with software & keyboard shortcuts.

  • Knowledge of how common website CMS works, as well as domains & email systems.

  • Experience in using web-based storage (Dropbox or Google Drive).

  • Experience in using cloud-based project/task management systems.

Experience & Qualifications Necessary

  • Experience in an organization with account/client management.

  • Legally able to work in Canada (Citizen/PR, or Work Permit)

  • Well-organized with excellent account/project management skills.

  • Able to manage multiple projects and delegate tasks to right team members.

  • Strong communication skills with clients as well as teammates, with solid written & spoken English.

  • Able to identify inefficiencies and provide practical solutions (short and long term).

  • Able to adapt to diverse objectives & different client personalities quickly.

Nice-To-Have, but not a deal breaker

  • Experience working in an organization involved in real estate, or in a branding/design/graphic/web agency.

  • Basic knowledge of Adobe Illustrator, InDesign & Photoshop

  • Basic understanding of HTML & CSS, and how to troubleshoot.

  • Experience in using CRMs and/or email campaign software.

What We Are Offering

  • Full-time employment in a dynamic, fast-paced team!

  • $45k/yr probation for 3 months => $50k/yr + quarterly profit share (+ Benefits).

  • Periodic review of performance & salary (6 months cycles).

  • Opportunity to grow into a project management role in a Vancouver-based agency with over a decade of operation & client base of hundreds.

  • Team Lunch Fridays!

  • Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!

  • 27″ iMac + 22″ monitor dedicated workstation with great hardware & software

How To Apply

  • Please send your applications by email to jeff@brixwork.com (or apply directly on our Indeed posting)!

  • Include your resume & cover letter, and anything else you want to show off!

  • The email subject must contain “Client Coordinator” in it

  • Do not phone – if you call us, you will automatically be disqualified.

Why We Use Google Drive at Brixwork (and at home)2015-06-17T23:06:44+00:00

Brixwork Real Estate Marketing uses Google Drive because it saves time and leads to increased efficiency, and makes project management between multiple team members easy. 

Benefits of Using The Cloud-Based Drive System

  • Anything on Google Drive can be viewed from any internet-enabled device if you log in
  • You can easily access your files on-the-go with the Android or iPhone app
  • If your devices are lost, stolen, or damaged, all your files are still safe and accessible
  • It’s easy to share files with clients directly from the cloud

How Realtors® Can Use Google Drive & Share

  • Client listing files (photo, data, floor plan, etc.)
  • Domain registration info (where you bought it, what the login is)
  • CRA/IRS account numbers and login information for tax reporting

Making Your Personal Easy With Google Drive

  • We’ve all had those moments of frantically searching for an old invoice to claim a warranty repair on an expensive device. Google Drive serves as a digital backup and can solve the problem of misplaced receipts by scanning and storing your receipts into the cloud drive.
  • You can also use the system for personal things such as storing your eye glasses or contact lens prescriptions, along with booking logs for vacations.
  • Private insurance information & claim instructions can be stored online.

We recommend using Google Apps with your website domain so that your email is set up under your domain for a professional presence (such as daniel@vancouverrealtor.com), and you also get google drive storage & calendar/contact sync. The Brixwork team can set up the websites & domains to behave as such.

Need Help Setting Up The Cloud System & Training?

Darci Laroque offers consultation with setting up Google Apps calendar/email/contact sync between iPhones/iPads/Laptops, as well as cloud drive & CRM set up for more efficient workflows. Visit Darci’s website for more information at http://www.darcitalks.com.

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