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Hiring – Office Admin & Customer Support Position (Maternity Leave Contract)2019-02-15T02:19:47+00:00

This position has been filled. Thank you for your applications!

We are looking to fill an Office Admin & Customer Support Agent for a Maternity Leave

This is a maternity leave fill-in position, valid for 10 to 12 months, depending on when the incumbent staff member chooses to return. If the current staff member who’s about to go on maternity leave chooses to NOT return to the position, there is a possibility of extending the position to a permanent full-time role.

Start Date: 2018-01-21

We have an opening for an entry level office admin & customer support agent, and here’s what we need help with:

Does the following describe you?

  • Meticulously organized & disciplined.
  • Like to keep clean spreadsheets & records.
  • Enjoy keeping invoices/payments tracked with precision
  • Eager to help & provide communication between clients and production team
  • Able to meet monthly task cycles & deadlines
  • Have a good handle of written & spoken English
  • Quick at learning new skills on new software and understanding numbers at a glance

The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors need not apply as we have a very strict policy of our entire workforce operating out of our Vancouver Headquarters. This is a full-time position, Monday through Friday, 9-to-5 standard hours.

Your Primary Duties

  • Handle inbound inquiries via phone or email from new and existing clients

  • Disperse & assign emails as they come in to the right staff/department

  • Organize new projects/tasks into our project management platform

  • Create new invoices, recurring monthly invoices & incidental invoices

  • Track & log payments, collections, and account suspensions for delinquent accounts

  • Provide content entry & photo upload support for websites

  • Provide basic (non-technical) tech support for clients

  • Provide executive assistant services on occasion for the CEO

Technical Knowledge & Skills

  • Comfortable with basic software (spreadsheets & word processing)

  • High level of written and spoken English skills

  • Understand cloud drives and docs such as Google Drive/Docs/Sheets and Dropbox

  • Basic sense of invoices & receivables (payment & collection)

  • Comfortable with basic numbers & math

  • Well organized and able to track multiple tasks/projects at once

Experience & Qualifications

  • Team-oriented work experience in any office or retail environment (min 6 months)

  • Legally able to work in Canada

  • Attention to detail with ability to proof-read

  • Able to handle complaints and difficult situation with clients with professionalism and strict adherence to policy

  • Open to learning new softwares and being resourceful to find answers

What We Offer

  • Full time employment in a dynamic, fast-paced team!

  • $16/hr probation period (first 3 months), to be bumped to $18/hr + benefits

  • Performance based bonuses and pay-grade change upon periodic

  • Opportunity to learn & grow in a Vancouver-based start-up with years of operation history.

  • Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!

  • 27″ iMac + 22″ monitor dedicated workstation provided with an amazing keyboard/mouse set and your own headset

How To Apply

  • Please send your applications by email to jeff@brixwork.com!

  • Include your resume & brief cover letter

  • The email subject must contain “Office Admin & Customer Support”

  • Do not phone – if you call us, you will automatically be disqualified.

  • References from previous employers or post-secondary professors

Version 3.8.6 Released, New Office & Staff2013-03-19T01:49:12+00:00

We are announcing two new exciting developments today. BRIXWORK version 3.8.6 has been released today (March 18th) and will spread through our clients’ websites later today or tomorrow morning, depending on your locale. We have also acquired an office lease in Yaletown Vancouver and just moved in as of yesterday (March 17th), and hired a new part time staff, Elisabeth, who will be assisting with data entry, administrative tasks and more. Our space will allow us to work with more efficiency and handle the volume of business better. We have experienced a fair bit of growth in the past few months thanks to your loyalty!

New 3.8.6 version Upgrade Notes

SEO Upgrade on Listing Search Pages

SEO tricks are a trade secret of ours so we won’t divulge on the details here, but we made some upgrades that will definitely increase the odds of your listing pages (both your own listings and MLS® listings) being picked up by Google.

User Interface Errors Addressed

HOMES screen pagination bug

We had an issue where the HOMES screen would display one less page (i.e. when you need 6 pages of 20 listings per, it only showed 1 2 3 4 5), and that has been resolved. This was in fact discovered by our new staff, Elisabeth.

TinyMCE Text Editor Upgraded

TinyMCE Text Editor Upgraded

Page content editor module fixed & upgraded

The page content editor that looks a lot like a wordprocessor has been upgraded to a newer version with more stability and bug fixes. We also had an internal bug that was disallowing pasting on certain editing screens depending on the browser you were using. That will be resolved also with the propagation of this upgrade.

Listing Retrieval Mechanisms Being Upgraded

Listing retrieval mechanisms are being upgraded. While this upgrade is not taking effect on all websites immediately, this is a phased upgrade that we are planning, and testing on small scales on select websites. This upgrade will take effect on the next upgrade, and will make your listing pages more stable and streamlined.

Our New Office in Yaletown

We have finalized a lease for a new office in Yaletown, Vancouver. Our new office is located at 1080 Mainland Street, Vancouver BC. Drop by for a visit anytime during business hours!

BRIXWORK real estate websites Yaletown Office

Our new Yaletown Office

 

January 19, 2021

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Boutique Project Marketing for Townhomes and Condos

Brixwork has been providing project marketing services for new builds for years. As demand for more new boutique townhome/condo projects increases, so does the need for higher-level project marketing. No matter how big or small, your project deserves a proper brand presence that'll set you apart from the rest.

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Notable Realtor® Teams and Brokerages Custom Website Showcase

High performance teams and boutique brokerages need the best online image possible. Brixwork combines functional features and exceptional visuals to create custom website designs built to stand out!

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