This is a maternity leave fill-in position, valid for 10 to 12 months, depending on when the incumbent staff member chooses to return. If the current staff member who’s about to go on maternity leave chooses to NOT return to the position, there is a possibility of extending the position to a permanent full-time role.<\/p>\n
Start Date:<\/strong> 2018-01-21<\/p>\n We have an opening for an entry level office admin & customer support agent, and here’s what we need help with:<\/p>\n Does the following describe you?<\/p>\n The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors need not apply<\/strong> as we have a very strict policy of our entire workforce operating out of our Vancouver Headquarters. This is a full-time position, Monday through Friday, 9-to-5 standard hours.<\/p>\n<\/div> Handle inbound inquiries via phone or email from new and existing clients<\/p>\n<\/div><\/li> Disperse & assign emails as they come in to the right staff\/department<\/p>\n<\/div><\/li> Organize new projects\/tasks into our project management platform<\/p>\n<\/div><\/li> Create new invoices, recurring monthly invoices & incidental invoices<\/p>\n<\/div><\/li> Track & log payments, collections, and account suspensions for delinquent accounts<\/p>\n<\/div><\/li> Provide content entry & photo upload support for websites<\/p>\n<\/div><\/li> Provide basic (non-technical) tech support for clients<\/p>\n<\/div><\/li> Provide executive assistant services on occasion for the CEO<\/p>\n<\/div><\/li><\/ul> Comfortable with basic software (spreadsheets & word processing)<\/p>\n<\/div><\/li> High level of written and spoken English skills<\/p>\n<\/div><\/li> Understand cloud drives and docs such as Google Drive\/Docs\/Sheets and Dropbox<\/p>\n<\/div><\/li> Basic sense of invoices & receivables (payment & collection)<\/p>\n<\/div><\/li> Comfortable with basic numbers & math<\/p>\n<\/div><\/li> Well organized and able to track multiple tasks\/projects at once<\/p>\n<\/div><\/li><\/ul> Team-oriented work experience in any office or retail environment (min 6 months)<\/p>\n<\/div><\/li> Legally able to work in Canada<\/p>\n<\/div><\/li> Attention to detail with ability to proof-read<\/p>\n<\/div><\/li> Able to handle complaints and difficult situation with clients with professionalism and strict adherence to policy<\/p>\n<\/div><\/li> Open to learning new softwares and being resourceful to find answers<\/p>\n<\/div><\/li><\/ul> Full\u00a0time employment in a dynamic, fast-paced team!<\/strong><\/p>\n<\/div><\/li> $16\/hr probation period (first 3 months), to be bumped to $18\/hr + benefits<\/p>\n<\/div><\/li> Performance based bonuses and pay-grade change upon periodic<\/p>\n<\/div><\/li> Opportunity to learn & grow in a Vancouver-based start-up with years of operation history.<\/p>\n<\/div><\/li> Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!<\/p>\n<\/div><\/li> 27″ iMac + 22″ monitor dedicated workstation provided with an amazing keyboard\/mouse set and your own headset<\/p>\n<\/div><\/li><\/ul>\n
Your Primary Duties<\/h4>\n<\/div>
Technical Knowledge & Skills<\/h4>\n<\/div>
Experience & Qualifications<\/h4>\n<\/div>
What We Offer<\/h4>\n<\/div>